General Cleaner - Whitley Bay Summary Working within a bustling atmosphere as part of a hardworking team, this role as a General Cleaner plays a core part in providing fantastic customer service. The Hours: This is an annualised role, working 975 per annum. On average you will work three days a week, 18.75 weekly hours. Days and hours of work may go up in peak times such as school holidays and then go down in the quieter winter period. Salary is paid in 12 equal monthly instalments, regardless of the hours worked that month. Availability for weekend and bank holiday working required. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Seaton Delaval Hall has recently undergone a major transformation; with 7.8 million invested in conservation and developing the visitor experience, including the Brewhouse Caf, Delaval Playdium play area, collections rehang and creative interpretation. A place of theatre, imagination and fun that brings together a spirit of adventurous programming and events, alongside the drama of the place, that keeps visitors coming back again and again. Seaton Delaval Hall continues to go from strength to strength having welcomed over 150,000 visitors in the last year, for the first time. Click here for more information about this location What you'll be doing As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our visitor facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude. You’ll work across the site, including visitor buildings and facilities and within our internal office and break room spaces. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for You’ll be: Helpful & Friendly Customer focused with a positive attitude Enthusiastic with a willingness to learn A team player, but also can work on your own initiative The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.