Temporary Accommodation Officer
South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
£26.68 p/hr umbrella
Responsibilities
* Leading on Temporary Accommodation complaints and members enquiries
* Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
* Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
* Providing excellent customer service to our residents
Requirements
* Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
* Experienced in dealing with complaints relating to Temporary Accommodation
* Ability to work as a first point of contact for service users
* Excellent attention to detail
* Experience working in a housing association or council is ESSENTIAL
If you are interested in this position AND meet the requirements, APPLY NOW!