Hr insights & customer success consultant

Job Description HR Insights & Customer Success Consultant (HR Analytics, People Analytics)
Up to £40.000 + £3k bonus + bens
Hertfordshire (Hybrid with 2 days WFH)

I’ve partnered with a super-exciting scaleup based in Hertfordshire looking for an HR Insights & Customer Success Consultant to take responsibility for translating HR data into actionable strategies that help clients drive informed decision-making. This role involves data analysis, client consulting/onboarding and delivering strategic recommendations to senior leadership.

Key responsibilities:

Analyze survey data, identify key themes, and present insights to senior leaders.
Deliver executive presentations and strategic recommendations.
Guide leadership teams in understanding engagement trends and industry benchmarks.
Support clients in survey design and engagement strategy development.
Facilitate workshops and coaching sessions to help managers act on insights.
Create content on my client’s business trends and best practices.
Represent the business at events, webinars, and conferences.
Contribute to strategic discussions on engagement roadmaps.
Onboarding / training new customers
Relationship management