About the team:
The Capital Estates & Facilities Team provides a full range of services across SE London to the boroughs of Croydon, Lambeth, Southwark, Wandsworth, Bromley, Bexley, and Lewisham. The Team has an experienced and skilled workforce.
About the role:
Responsible for the planning and resource allocation, organising and management of Portering and Security staff to meet trust requirements. To be responsible for maintaining a programme of high-profile security patrols of the hospital and grounds.
Main duties of the job
1. Management of the Portering, Drivers and Security services across the Trust.
2. Co-ordinate the waste handling collections and management of the collections and disposal.
3. Provide a customer focused service assisting with patient moves and transfers.
4. Responsible for the in-house patient/staff transport service.
5. Manage the Trust Vehicles, servicing, MOT's and documentation.
6. Establish a recharge process for office, furniture and department moves and the disposal of confidential waste.
7. Control out of hours access by contractors and visitors, ensuring appropriate authorisation is in place and security is maintained.
8. Ensure that the hospital is made secure by locking all appropriate doors and windows during the silent hours and ensuring these doors are unlocked as required, in accordance with the established procedure.
9. Assist both members of the public and staff against violence and aggression incidents that occur on the hospital premises, liaising with the Police to ensure all incidents are documented.
10. Provide a safe environment for staff, patients, and visitors.
11. Assist in the development of policy and operational matters related to the management of security within the Trust.
12. Create a pro-security culture and a safe environment within the Trust.
13. Ensure security incidents are reported in a concise manner for investigations and preventive measures.
14. Participate in multidisciplinary team and incident de-briefs for risk assessment purposes.
15. Conduct physical security audits, prepare risk assessments, and review action plans.
16. Identify and describe appropriate technical, cost-effective, and physical solutions for security management services.
17. Administer and keep records of the Facilities and Security systems, liaising closely with technical staff.
18. Continuously update efficient means for service delivery through professional development.
19. Prepare reports, presentations, and other documentation as required by the Head of Facilities.
20. Maintain confidentiality of all documentation flowing through the office.
21. Recruit, motivate, train, develop and retain appropriate staff.
22. Ensure all staff have appraisals and personal development plans in place.
23. Undertake ad hoc projects in support of the Head of Facilities.
Person Specification
Qualifications
Essential
* BTEC HNC. Managerial Qualification or Equivalent Experience (A)
* Full UK Driving license
Desirable
* SIA licence
Experience
Essential
* Experience at a Senior level in Facilities or Security Management.
* IT Literate using MS Programmes
* Experience of Managing Portering and Security teams.
* Proven experience of providing Management reports and data.
Desirable
* Good knowledge of Estates practice within NHS.
* The ability to work within a challenging environment with previous experience within this service sector.
Knowledge
Essential
* Good understanding of Trust Policies.
* Security Systems, Procedures and Protocols.
* Comprehensive understanding of security management techniques and solutions.
Personal circumstances
Desirable
* Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the DDA.
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill,
Camberwell
SE5 8AZ
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