This role is part of the Business Function Quality Control (BFQC) team and the Transformation program via a dedicated Business BFQC function. The Business BFQC team provides proactive engagement with Regulatory Business Critical Milestone (RBCM) and RBCM Deliverable Owners and Transformation Leads to deliver effectively designed and sustainable controls and one-time remediations. Advice, challenge, and guidance are provided on the design adequacy of controls and one-time remediations and their effective implementation through the complete lifecycle of an RBCM from the planning and design phase, through execution of one-time remediation and control implementation, and during sustainability period as implemented controls are operationalized. The Business BFQC team will independently verify sustainability with targeted control testing during sustainability period. Feedback and guidance are also provided on RBCM closure documentation to ensure concise and clear explanation of the remedial actions taken to deliver the committed improvements to the control framework. This integrates in-depth specialty knowledge of risk management and control practices and control design and implementation with a solid understanding of the effective partnership required across the first, second, and third lines of defense to successfully deliver control enhancements. This includes facilitating engagement through relevant Transformation Project Management and Governance forums. Responsibilities : Facilitate Business BFQC engagement across the full lifecycle of RBCMs and key remediation programs. Advise and support RBCM Owners on the effective design and implementation of one-time remediations and controls. Independently assess design adequacy of controls, test operating effectiveness of implemented controls, and validate one-time remediations. Provide challenge, feedback, and guidance on RBCM closure documentation. Plan and execute assurance assessments with a limited level of direct supervision. Acts as SME to senior stakeholders and /or other team members Qualifications : Relevant work experience in Business Risk & Controls Experience in financial services Consistently demonstrates clear and concise written and verbal communication skills Effective organizational influencing skills required Demonstrated ability to lead global team efforts Excellent problem-solving skills Ability to see the big pictures with high attention to critical details Education : Bachelor's/University degree or equivalent experience, potentially Masters degree Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting