Customer Service Administrator - Bournemouth - Up to £30k
Join to apply for the Customer Service Administrator - Bournemouth - Up to £30k role at Stichting Vrienden van Zonnehuisgroep Amstelland.
Are you a highly organised and detail-driven individual with a passion for delivering outstanding administrative support? Are you happy working in a fast-paced environment?
If so, we want to hear from you!
We're looking for a proactive and dedicated Customer Service Administrator to join a dynamic team. This role will involve supporting distributors, managing customer inquiries, and assisting internal teams with key administrative tasks.
What You'll Do:
* Manage all administrative tasks related to customer service.
* Ensure accurate entry and timely follow-up of incoming orders.
* Prepare and track KPI metrics.
* Assist with HMRC compliance.
* Collaborate across departments to ensure smooth order processing.
* Support Sales Teams with new inquiries and sales leads.
* Work with Quality Control on returns and quality issues.
* Handle invoicing for shipped goods and credit notes for returns.
* Create quotations for new inquiries and sales leads.
* Resolve technical queries by liaising with relevant departments.
* Coordinate special shipping and delivery instructions with the Shipping team.
* Maintain ERP records and assist with annual pricing reviews.
What We're Looking For:
* A proactive approach with a strong attention to detail.
* Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Microsoft Navision.
* Excellent communication skills and a passion for customer service.
If you're ready to take on a role where your organisational skills and customer service expertise will make an impact, we want to hear from you! Apply now!
Contact Us:
Tel: 01202 233777 option 1 - Office & Commercial Team
Email: [Insert Email Here]
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
* Administrative and Support Services
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