Job Description
Location: We are hiring in two locations: EE North Tyneside, Cobalt Business Park and EE Gosforth, Gosforth Park.
Full Time Position: Permanent role with a fixed schedule.
Compensation Package: £23,504.00 per year plus uncapped commission opportunities.
About the Role
We are seeking an individual who is confident in their communication skills and enjoys interacting with people. If you have a strong passion for building relationships and asking insightful questions, this could be the ideal opportunity for you.
The successful candidate will possess excellent interpersonal skills, a keen interest in understanding customer needs, and a professional approach to resolving queries in a timely and efficient manner.
Key Responsibilities:
* Engage with customers via phone, addressing their inquiries and concerns in a polite and respectful manner.
* Demonstrate a willingness to learn and adapt to new information, ensuring that customer interactions are always informative and helpful.
* Maintain accurate records of customer interactions, using these insights to inform future conversations and improve overall service delivery.
* Foster a collaborative environment within the team, actively contributing to discussions and brainstorming sessions.
What You Will Need
* A strong passion for customer-facing roles and a proven ability to build rapport with diverse groups of people.
* Excellent verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
* Strong problem-solving skills, with a focus on finding creative solutions to customer challenges.
* A flexible approach to working hours, with a willingness to adapt to changing schedules and priorities.
What We Offer
* A competitive salary of £23,504.00 per year, supplemented by uncapped commission opportunities.
* A dynamic and supportive work environment, with regular training and development opportunities.
* A comprehensive benefits package, including [insert details].