Teacher's Housing Association (THA) is seeking a forward-thinking Head of Housing to lead and shape our housing operations, ensuring we continue to provide high-quality, compliant and customer-focused services to our diverse communities. Reporting to the Operations Director, you will oversee the delivery of housing management services across our general needs and sheltered housing stock. This includes income collection, allocations, tenancy sustainment, ASB management and community engagement. You will ensure regulatory compliance while championing a culture of innovation, performance, and accountability across your team. As a key member of the senior leadership team, you will play a key role in setting service standards, managing risk, and supporting our residents' wellbeing through inclusive and proactive housing services. This is a hands-on role where you will drive real change, empower your team, and contribute directly to the strategic direction of THA. We're looking for a leader who can: Lead, inspire and develop a high-performing, customer-first housing team. Navigate the regulatory landscape while maintaining a flexible, person-centred approach. Champion tenancy sustainment, community cohesion, and thriving neighbourhoods. Collaborate with internal and external partners to improve outcomes for residents. Manage budgets, ensure value for money, and deliver operational efficiency. Contribute to continuous service improvement through performance insights and innovation. About You: You bring significant experience in housing management, including general needs and sheltered accommodation. With a strong understanding of housing law and regulation, you combine strategic thinking with practical delivery. You are a confident communicator and skilled in building strong partnerships-with residents, stakeholders and your team alike. Your leadership style is collaborative and empowering, and you're comfortable in a hands-on role within a small, purpose-driven organisation. If you're excited by the idea of improving lives through housing, we want to hear from you. Why THA? Teacher's Housing Association has a unique mission-providing quality homes for those in need, with a special focus on supporting education professionals and older people. We're a small but ambitious association with a national footprint, and this role offers the chance to lead real change while making a lasting impact.