Position Title: Project Manager
Location: Virtual, United States
Employment Type: Full-Time
Onsite, Remote/Flexible, or Hybrid: Remote/Flexible
Department: Customer Experience
Hiring Manager: VP Global Professional Services
Travel: Occasional (Up to 25%)
Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and mental health resources all beginning on first day of employment. See Benefits section below for more details.
COMPANY SUMMARY:
Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.
Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.
POSITION SUMMARY:
On a day-to-day basis, the Project Manager works to drive customer success by cultivating client relationships through strong project management leadership and project team guidance. The Project Manager will be responsible for challenging, recommending, and redirecting teams as well as client expectations as necessary for successful on-value project delivery.
WHAT YOU WILL BE RESPONSIBLE FOR:
* Responsible for planning, scheduling, monitoring, and directing services projects to ensure the Aprimo solution meets client requirements as well as expected business results
* Responsible for overseeing multiple client projects at one time
* Manage day-to-day relationship with client stakeholders and resolution of all issues
* Maintain and communicate project status to all stakeholders in reports and status meetings
* Manage client acceptance of the solution and manage client expectations in line with the agreed statement of work
* Support and manage projects from the pre-contract sales process through completion
* Acquire incremental business within the project through change control (during engagement, identify future sales opportunities)
* Oversee a project team, including Aprimo employees (onshore and offshore), partners, and contractors
* Produce & maintain project financial and status reports
* Ensure monthly billings are complete accurately and timely
* Ensure team’s time is recorded properly for costing and invoicing purposes
* Additional responsibilities and duties may be assigned as required
CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:
* The Essentials
o Bachelor’s degree in related field
o A minimum of 4 to 5 years of Project Management experience is required
o Agile Certification
o Project Management Professional (PMP) Certification
* Additional Successful Qualities
o Passing grade on Aprimo certification exam within the first 30 days of employment and maintain 2 certifications annually
o Ability to ensure customer success as a high priority for all projects
o Experience in the software, healthcare, or financial services industries
o Knowledge of Aprimo’s Digital Asset Management, Plan & Spend, and/or Productivity Management
o Ability to build and maintain excellent client relations
o Experience implementing SaaS platforms
o Experience in Waterfall and Agile implementation methodologies
o Ability to identify and bring together a variety of technologies & teams to deliver a product that supports operational and management objectives
APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE:
* Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility.
* Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere.
* Unlimited PTO, flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance.
* Part of the key to our success is that team members are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.
* Aprimo employs a “choose your own adventure” approach to career advancement.
APRIMO BENEFITS WE OFFER:
* Bonus program that pays out quarterly
* Competitive benefits coverage that begins on the first day of employment, and includes:
o Medical benefits with low premiums and choice of two programs (PPO or High Deductible)
o Dental benefits with choice of two programs (PPO or HMO)
o Vision benefits program
o Health savings account (HSA)
o Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits
o 401(K) savings plan that matches the first 4% of compensation at 100%, and the next 2% at 50%
o Basic life insurance covered at 100% and twice the base salary, with additional voluntary/optional coverage available
o Disability insurance covered at 100% for short term disability and covered at 50% for long term disability
o For both biological and adoptive parents, maternity leave is paid at 100% for up to twelve weeks and paternity leave is paid at 100% for six weeks
o Employee Assistance Program (EAP) that provides employees with mental health resources and therapy consulting
PHYSICAL REQUIREMENTS:
* Must be able to remain in stationary position, often standing or sitting for prolonged periods and performing sedentary work that primarily involves sitting/standing
* Must be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quickly
EEO STATEMENT:
Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics.
ADA STATEMENT:
Aprimo is required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an "undue hardship" on the operation of the employer's business.
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