Key Duties and Responsibilities
* Co-ordinating all aspects of shipping high end goods, fine art and antiques, domestically and internationally
- Liaising with overseas agents, private collectors galleries, auction houses, artists,
transport companies etc)
- Communicating with our clients, guiding them through the process of shipping their
artefacts to and from different locations
- Coordinating international shipments, vi all methods (air, sea, road), with the main focus
on sea freight
- Arranging customer collections and deliveries, which may also include the arranging of
specialist packing services
- Preparing and processing all documentation and the booking of the chosen method of
transportation and handling paperwork including bills of lading, labelling, timesheets and
detailed condition reports with photos, customs clearance and advising the customer of any
required payments due
- Invoicing: ensuring invoices are produced on time, month to month or in advance as the job
file requires
- Comprehensive record keeping, including on our freight management system
- Assisting in handling and managing key accounts:
- Managing projects:
- Manage a number of project files simultaneously including the timely booking of internal -
and external services e.g. transport, case making, freight etc.
- Ensure scope of project information is correct e.g. end date, projection date and value of
invoice and management of costs
- Co-ordinating all aspects of shipping project items from one destination to another
- Assessing your clients individual needs on a daily basis - liaising with overseas agents,
private collectors galleries, auction houses, artists, transport companies etc)
- Communicating with our clients, guiding them through the process of shipping their pieces
from different locations
- Quoting and coordinating both domestic and international shipments
- Communicating with sales and operations team throughout the day
- Provide administration assistance to sales team
- Provide assistance throughout the business as and when required
- Attend regular team meetings
The ideal candidate will possess the following:
- Proactive attitude and willingness to take on responsibility
- Attention to detail, literate and numerate
- Good computing skills, ability to use Word and Excel
- Excellent written and verbal communication
- The ability to multitask and meet deadlines
- Self-motivated and enthusiastic
- The ability to be a team player and take ownership of assigned tasks
- Personable, friendly, helpful and positive
SL/IND