About the Role
As a Senior Care Home Hospitality Operations Manager, you will play a pivotal role in providing our residents with an exceptional experience. Your primary responsibility will be to oversee all aspects of hospitality operations within our care home, ensuring that every resident receives the highest level of service and satisfaction.
Key Responsibilities
* Oversee the day-to-day management of hospitality operations, including staff supervision and training;
* Develop and implement strategies to enhance the quality of service and customer satisfaction;
* Maintain accurate records and reports related to hospitality operations and performance metrics;
* Collaborate with other departments to ensure seamless coordination and communication;
* Identify areas for improvement and develop plans to address them.
Requirements and Qualifications
To be successful in this role, you will need:
* A relevant degree or equivalent qualification in hospitality, management, or a related field;
* Proven experience in hospitality management, preferably in a care home setting;
* Excellent leadership and communication skills, with the ability to motivate and inspire team members;
* A strong understanding of hospitality operations, including food and beverage service, housekeeping, and maintenance;
* The ability to work effectively in a fast-paced environment and adapt to changing circumstances.
Benefits
We offer a competitive salary package, including:
* A salary range of £35,000 - £45,000 per annum, depending on experience;
* An attractive benefits package, including health insurance, pension scheme, and paid time off;
* The opportunity to work in a dynamic and supportive team environment;
* Ongoing training and development opportunities to enhance your skills and knowledge.
Please note that sponsorship is not available for this role.