Type: 15-25 hours per week across 3-5 days.
Rate of pay: Salary: £12.80-£13.84 per hour (£24,960.00-£27,000 per year full time, pro-rated)
Close date: 21st February 2025
Pink Spaghetti PA Services is a dynamic and growing business, specialising in helping small business owners with a wide variety of tasks. We provide tailored, relationship-driven support in areas such as email and diary management, administration, research, data entry, and much more. Our clients trust us to be proactive, efficient, and professional, while bringing a personal touch to everything we do.
We’re looking for a skilled, customer-focused Administrator to join our small, friendly team. If you have excellent technical skills, a positive outlook, a passion for helping people and love administration tasks, we’d love to hear from you.
Key Responsibilities:
1. Email Management: Organise and prioritise clients’ inboxes, respond professionally on their behalf, and ensure nothing important slips through the cracks.
2. Diary Management: Coordinate appointments, manage bookings, and help clients stay on top of their schedules.
3. Data Entry: Accurately input and organise data to support clients’ business operations.
4. Customer Support: Handle phone calls and emails with warmth, efficiency, and professionalism, ensuring clients and their customers feel valued.
5. Bookkeeping Support: Provide administrative assistance around bookkeeping tasks, such as chasing invoices and filing expenses.
6. Process Documentation: Develop clear and concise process documentation to help streamline tasks and ensure consistency for clients.
7. Proactive Problem-Solving: Identify opportunities to improve processes, resolve issues independently where possible, and know when to ask for support or clarification from clients.
About You
To excel in this role, you’ll need to:
1. Be customer-service focused with a warm, approachable manner and a proactive attitude.
2. Be highly organised, with strong time-management skills and attention to detail.
3. Have excellent technical ability, with confidence using tools like Microsoft Office, Google Workspace, CRMs, and scheduling systems.
4. Be comfortable working independently and as part of a small, collaborative team.
5. Be confident communicating with clients to clarify instructions or expectations.
6. Be able to document processes clearly and concisely for others to follow.
7. Possess a positive and can-do attitude, with the ability to adapt to the needs of different clients.
8. Have evidence of 3-5 years of administration experience.
Please download an application form if you are interested in this position.
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