Critical Services Supervisor Job ID 188731 Posted 14-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Brighton - England - United Kingdom of Great Britain and Northern Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. About the Role As a CBRE Critical Services Technician, you will support the shift leader and carry out all statutory and non-statutory planned preventative maintenance works across site including completion of all associated documentation required to maintain compliance. The reporting of failures / noncompliance and the implementation of agreed solutions. To also complete reactive tasks and daily checks / readings as required in accordance with agreed service levels. Key Responsibilities: - Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. - Respond to building management alarms and effect emergency repairs as needed. - To update and maintain day to day Planned Preventative Maintenance records. - Integrate fully with all different departments to ensure seamless delivery of services, such as project teams etc. - Responsible for escalation of all incidents and writing of incident reports ensuring approved escalation procedure is adhered to. - Maintenance and responsibility of critical equipment that serves critical areas for the client such as data centers and SER's - Safely operate all systems within the building in a competent, effective, and efficient manner - Ensure that method statements and risk assessments (including dynamic risk assessments) are prepared for all tasks carried out to ensure safe working practices. - Ensure the provision of a safe & healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required. - Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted. - Maintaining and developing technical skills through a commitment to personal development and life-long-learning. Experience Required: - City and guilds qualification and any relevant qualification in the electrical/engineering field as well as 3-5 years' experience in a similar role. - 18 th Edition - Proven experience as an Engineer in building services working in a critical environment. - Experience working as part of a team in a fast-paced environment. - Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Comfortable working a continental shift pattern (including weekends and nights) - Strong interpersonal skills - Ability to work of own initiative when it comes to reactive tasks. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking 128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. GWSEMEA CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)