Our client is seeking an EL PL Portal Claims Handler to join their team in Newcastle.
Salary:Competitive
Working Hours:Monday to Friday, 9am to 5pm, with a 1-hour unpaid lunch break (35 hours per week).
Roles & Responsibilities:The successful candidate will be responsible for the following:
1. Managing a caseload of low-value personal injury claims within the EL/PL portal.
2. Reviewing initial claim information and verifying key details.
3. Monitoring and recording important dates (e.g., limitation dates).
4. Preparing allegations of negligence and breaches of statutory duty.
5. Completing Claims Notification Forms within the EL/PL Portal.
6. Regularly updating clients and internal stakeholders, including team leaders.
7. Commissioning and liaising with medical and other expert witnesses.
8. Negotiating and communicating with insurers, solicitors, courts, Counsel, and other relevant parties.
9. Assessing damages for pain, suffering, and loss of amenity.
10. Gathering and valuing evidence for additional claims such as loss of earnings and care assistance.
11. Preparing Schedules of Special Damages.
12. Managing cases through all stages of the Portal, including Stages 2 and 3.
13. Preparing files for court proceedings and hearings, including Briefs to Counsel and Trial Bundles.
14. Reporting any challenges or delays on cases to the...