Job summary
To provide professional and effective administrative and secretarial support to the AHP Enhanced Rehabilitation Service.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The main duties will involve arranging meetings/managing the diary, typing minutes of meetings, typing letters/reports and inputting staff and patient data.
You will need to be flexible, reliable, adaptable and have good organisational skills. A pleasant telephone manner and good communication skills are essential. You will also be computer literate with experience of Word and Excel, be a team player and able to maintain confidentiality.
By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, relatives, medical staff and other colleagues, using the telephone and in writing, with courtesy and discretion at all times.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
1. Good general education
2. NVQ 3 or equivalent experience in a similar role
3. ECDL or equivalent IT knowledge
Desirable
4. RSA/OCR Level 3 or equivalent in Word Processing
5. NVQ in relevant subject
General
Essential
6. Applicant has relevant experience
7. No spelling errors
8. No grammatical errors
9. Applicant is at the right level for this post
Experience
Essential
10. Previous experience working as a personal/team secretary
11. Familiar with office procedures/deadlines
Desirable
12. Previous patient/customer service experience
13. Previous NHS experience
Skills
Essential
14. Excellent communication skills
15. Excellent organisational skills
Desirable
16. Welsh language
17. Ability to produce reports/graphs and data