Polypipe Civils & Green Urbanisation, are a leading manufacturer of water management solutions, surface water drainage products, and cable protection systems, these sit alongside our Green Urbanisation offering, providing a full solution for water management. With a large proportion of our products made from recycled materials sustainability sits at the heart of all we do.
Role: As a Transport Administrator successful candidate will be Responsible for the despatch of the drivers and subcontractors’ paperwork, with providing the highest level of customer service.
Working Hours: Monday - Friday,
Rotational Shift:
06:00 - 14:30
13:30 - 22:00
Responsibilities:
* Engage with all external customers by communicating in a friendly and professional manner ensuring that they are left with a lasting positive impression of our delivery service.
* Answering and responding to all incoming calls in a prompt and polite manner.
* Ensure that any external customer’s queries or concerns are dealt with in a professional, friendly, and courteous manner, following the relevant company guidelines.
* Ensure inbound/outbound paperwork is completed promptly and accurately.
* Booking in of external collections
* Responsible for checking haulier invoices
* Undertake administrative and filing duties to meet needs of Transport Administration.
* Participate as an effective and willing team member in order to achieve individual and team g...