Job Description
JOB SUMMARY
Reporting to the Maintenance Manager, the Maintenance Operator Grade 1 will ensure that guests have the best stay possible and consistently deliver the highest levels of customer service, becoming a Vertus Edit brand ambassador.
Annual Salary: £36,000
Working Hours: 40 hours per week, 8 hour shifts, 5 out of 7 days across Monday - Sunday
Closing Date: 20th February 2025
MAIN RESPONSIBILITIES
* To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate.
* To carry out the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule or as tasked by the Maintenance Manager.
* To adopt a flexible approach in respect of other skills or trades to ensure the most cost effective completion of all tasks.
* To undertake other skilled tasks in which competence has been demonstrated.
* To be competent in the use of Information Technology and have Building Management Systems experience.
* To monitor plant as tasked and to record data using the supplied documentation.
* To achieve the highest possible standard of plant and equipment efficiency by ensuring that each task is carried out in accordance with the set requirements and instructions.
* To assist in ensuring that all working areas are kept clean and tidy and all refuse and waste materials are removed as appropriate.
* To undertake and be comfortable with physical lifting and activities in accordance with the set requirements and instructions.
* To be thoroughly familiar and comply with the Company's "Health & Safety" policy and procedures and to immediately report any hazards or infringements to the Maintenance Manager.
* To action and complete time/task sheets on a daily basis in accordance with agreed procedures.
* To undertake any other reasonable duties as requested by the Maintenance Manager.
PERSON SPECIFICATION
* To have an enthusiastic and positive attitude.
* The post holder is required to be tidy and presentable at all times.
* Be able to work as a team member and to communicate effectively at all levels.
* To be customer focused and diplomatic in their approach.
* Able to make decisions to the benefit of the business.
* Although full training will be given and all safety equipment supplied it may be essential (for some Maintenance Operators) that applicants are able to work at heights outdoors.
* The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf and Vertus Edit.
* Previous experience working in a modern building services maintenance environment, and able to demonstrate basic understanding of HVAC and building services is essential. It would be highly desirable for the candidate to have completed a full-time apprenticeship in an electrical or Building Services HVAC discipline.
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
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