Location-
BT Call Centre, 4 Ruston Road, Ropewalk, Lincoln,LN6 7FS
FullTime
Start Date -14/04/2025
Whythis jobmatters
Areyou someone who likes solving problems? Maybe you like gaming ortinkering with technology? If so, you have transferrable skills tosucceed in a Customer Service Technical role withEE.
Why not use yourskills to make a difference and join our Home Connections Team inLincoln. You’ll be talking over the phone tocustomers with all sorts of broadband tech-related queries. Youcould be helping someone with a simple router question or somethingthat needs a bit more work and ownership, you’ll be there for thecustomer supporting them all theway.
You don’t needspecific experience to join us. Provided you’re naturally helpful,calm, and can build relationships – we can train you on therest.
We understand thatlife never stands still, and like most roles within EE, thisopportunity is designed with flexibility in mind. We’re here tosupport you in being successful, meaning we’ll do everything we canto make sure you don’t miss that appointment or can look after yourfamily in an emergency. Just a few ways we’re doing this includeallowing you to schedule your own breaks and banking time, and theoption of occasional homeworking.
What’sin it foryou?
* A great starting salaryof £25,267.00.
* Online GP – Giving you accessto a GP via telephone or video 24/7 for both you and your immediatefamily, fully funded by us
* Market leading paidcarer’s leave, up to 2 weeks off for carers to give that bit ofextra support to our colleagues who are caring for family orfriends who are disabled, ill or elderly
* FamilyLeave - Equalised maternity, paternity, and adoption leave and itgives all parents 18 weeks full pay and 8 weeks half pay in thefirst year however they choose to grow theirfamily
* Huge discounts of EE & BT productsincluding your Mobile and Broadband – savingyou hundreds of pounds every year
* Support incarving your own career path. We are passionate about developingour people and we’ll support you in achieving the career youwant
* Season Ticket Travel Loan – Giving you thefunds to pay for your travel to and from work up front, making adifference where it counts
* Volunteering days,so you can give back to your localcommunity
* Optional Private Healthcare andDental, to protect you and yourfamily
Ontop of all that, we’ve got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?