Job Description
Join this MSP as an 2nd/3rd line IT Support Analyst.
The role will be predominantly office-based, with some customer visits.
THE IT SUPPORT 2ND/3RD LINE ROLE:
* Operating the IT Helpdesk and providing 2nd/3rd line support to a wide variety of clients, supporting infrastructure, hardware, and software.
* Receive and resolve calls from the helpdesk and manage user expectations by phone, email, and in-...
ZIPC1_UKTJ