Rental Manager
Reference: NOV20247814
Expiry date: 11:43, Fri, 6th Dec 2024
Location: Snodland
Salary: £37,000 OTE (Basic Salary + Bonus + Company Car/Car Allowance)
This is an exciting opportunity to head up the Rental Team at our busy site in Snodland.
About us:
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centered on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Our Snodland branch boasts a great atmosphere, with a close-knit team that works exceptionally well together. We’ve been on an incredible journey, transforming our site into a go-to destination for customers and a key resource for other teams seeking training and development.
About the role:
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is to ensure we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents, and Yard Controller.
The Snodland Rental Manager needs to be highly customer-focused, driven by success, a good people manager, and to ensure vehicle availability and business growth. The branch needs a decision-maker and a leader that encourages our team to deliver immediate and continuous decision-making, together with drive and innovation to minimize vehicle downtime and above all, deliver on our service commitment to our customers.
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance, and support to their team to ensure an industry-leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
As a Rental Manager with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme
* 24 days annual leave (+ bank holidays) and an extra day’s leave to celebrate your birthday
* free life assurance
* well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* exclusive employee vehicle-leasing schemes
* pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are agile. We are experts. We are imaginative. We are reliable.
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