Job summary Join our team as a Clinical Governance & Quality Injuries Lead Are you an enthusiastic, forward-thinking clinician with a passion for quality improvement? Do you excel at practice improvement & ensuring exceptional patient care? If so, Local Care Direct wants you to join our clinical governance & quality team We are looking for a dedicated, experienced clinician with at least 2 years practice in minor injuries care & x-ray interpretation. They will need excellent communication & leadership skills, and be ready to make a tangible difference by shaping the future of clinical governance & quality. If you're committed to continuous improvement & eager to work in a role that blends clinical expertise with quality improvement, we would love to hear from you At LCD, we are dedicated to delivering high-quality healthcare to our communities, ensuring every patient receives safe, effective & compassionate care. We put people at the heart of what we do - both our patients & our employees. Our values of kindness, respect, fairness & consistency, and honesty & integrity drive our mission and make LCD an incredible place to work. Hours of Work : 16 hours per week flexible to meet service needs. Core hours to be worked Monday to Friday 09:00 to 17:00. Salary: £48,769.50 per annum pro rata Location : Local Care Direct, Lexicon House, Wilmington Grove, Barrack Street, Leeds, LS7 2BQ Please Note : If successful at shortlisting the provisional interview dates for this role are 22nd & 23rd April 2025 Main duties of the job The Clinical Governance & Quality Injuries Lead will take charge of driving quality and safety across our urgent treatment centres. In this dynamic role, they will: Provide clinical leadership and supervision for our minor injuries clinicians, ensuring robust induction processes, continuous professional development, and expert mentoring. Champion quality improvement by spearheading clinical audits, monitoring performance, and implementing strategies to exceed CQC standards. Work closely with clinical services managers and external partners to develop and refine care pathways, ensuring every patient receives safe, efficient, and compassionate care. Maintain their clinical expertise by practicing independently conducting assessments, making diagnoses, interpreting x-rays, and managing treatment plans in line with best practice. Promote a Just Culture that values learning from feedback, ensuring concerns, complaints, and incidents are addressed proactively. About us At Local Care Direct, our people are at the heart of everything we do. When you join our team, you will benefit from: A competitive salary paired with a generous NHS pension scheme. Flexible working arrangements (16 hours per week with opportunities for additional clinical shifts) to support your work-life balance. 27 days annual leave plus bank holidays, plus access to exclusive NHS discounts. A supportive, forward-thinking environment where your ideas matter, along with leadership training and development programmes to help you grow. Free parking and a commitment to creating a workplace where kindness, respect, and integrity drive every decision. Ready to take your career to the next level and help transform healthcare services? Apply now and become a key player in our mission to deliver outstanding patient care. Discover more about us at https://www.localcaredirect.org and join a team that is as passionate about healthcare as you are Local Care Direct is waiting for you - let's shape the future of clinical excellence together Date posted 10 March 2025 Pay scheme Other Salary £48,769.50 a year pro rata Contract Permanent Working pattern Part-time Reference number B0250-25-0014 Job locations Local Care Direct Wilmington Grove Leeds LS7 2BQ Job description Job responsibilities Job Title : Clinical Governance & Quality Injuries Lead Team : Clinical Governance Team Base Location : Lexicon House, Leeds Line Manager : Director of Clinical Governance & Quality Hours of Work : 16 hrs per week (Flexible working) PLUS additional contracted clinical shift can be offered in LCD Urgent Treatment Centre Staff Group : All Clinical & Dental Triage Nurses DBS Check Level Required : Enhanced with Child/Adult Barring due to providing care Vaccination Requirement Statement: Covid19 double vaccination not required but recommended. This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Accountabilities : Supervision, leadership and development of the UTC workforce (non-GP) working in Wharfedale UTC and St Georges UTC through PDRs and auditing. Overseeing concerns, complaints, compliments and claims data. Key Responsibilities Clinical Supervision The postholder will be the clinical supervisor for practitioners working in Wharfedale and St Georges UTC. Clinical supervision will include: Induction for minor injuries clinicians and completion of probationary reviews. Supporting the PDR process for minor injuries clinicians (that supports revalidation process or personal development need, including implementing learning from audit or incident). Ensure staff have appropriate Continuing Professional Development and to support the wider education agenda of the organisation in liaison with the Clinical Governance and Quality team. Undertake clinical audit and participate in the clinical audit meetings (for injuries clinicians). Support the organisation to achieve CQC standards. Working closely with the clinical services manager and Director of clinical governance and quality to collate a response to learning identified through quality monitoring processes. Support clinical services manager in team meetings and make suggestions on ways to improve and enhance the teams quality and performance. Clinical Practice Practice, without direct supervision as an independent healthcare practitioner within a UTC. Undertake assessment, diagnosis, treatment/referral and discharge of patients with undifferentiated minor injuries and minor ailments. Carry out x-ray interpretation of adult and paediatric limb x-rays to aid diagnosis of musculoskeletal injuries. Work within parameters of current independent prescribing legislation or approved Patient Group Directives. Clinical Governance & Quality Responsibility for ensuring clinical governance standards are maintained in accordance with company policy and protocols. Liaise with the Clinical Governance and Quality team regarding quality issues. Support the clinical services manager to work with system partners and other local health providers to implement new care pathways and promote service development. Maintain a programme of clinical audit within the managed services in accordance with Clinical Governance and Quality audit standards, including meeting attendance. To ensure Just Culture is applied in the review of complaints and incidents and action plans are developed and implemented where clinical services have not met required standards. Responsible for escalating concerns with clinicians that are not meeting probation, quality or performance standards agreed with the Director of Clinical Governance and Quality. Support recruitment and ensure staff have the appropriate qualifications and have completed relevant checks prior to employment. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTROL Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that relevant professional practice is evidence based and current. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Job description Job responsibilities Job Title : Clinical Governance & Quality Injuries Lead Team : Clinical Governance Team Base Location : Lexicon House, Leeds Line Manager : Director of Clinical Governance & Quality Hours of Work : 16 hrs per week (Flexible working) PLUS additional contracted clinical shift can be offered in LCD Urgent Treatment Centre Staff Group : All Clinical & Dental Triage Nurses DBS Check Level Required : Enhanced with Child/Adult Barring due to providing care Vaccination Requirement Statement: Covid19 double vaccination not required but recommended. This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Accountabilities : Supervision, leadership and development of the UTC workforce (non-GP) working in Wharfedale UTC and St Georges UTC through PDRs and auditing. Overseeing concerns, complaints, compliments and claims data. Key Responsibilities Clinical Supervision The postholder will be the clinical supervisor for practitioners working in Wharfedale and St Georges UTC. Clinical supervision will include: Induction for minor injuries clinicians and completion of probationary reviews. Supporting the PDR process for minor injuries clinicians (that supports revalidation process or personal development need, including implementing learning from audit or incident). Ensure staff have appropriate Continuing Professional Development and to support the wider education agenda of the organisation in liaison with the Clinical Governance and Quality team. Undertake clinical audit and participate in the clinical audit meetings (for injuries clinicians). Support the organisation to achieve CQC standards. Working closely with the clinical services manager and Director of clinical governance and quality to collate a response to learning identified through quality monitoring processes. Support clinical services manager in team meetings and make suggestions on ways to improve and enhance the teams quality and performance. Clinical Practice Practice, without direct supervision as an independent healthcare practitioner within a UTC. Undertake assessment, diagnosis, treatment/referral and discharge of patients with undifferentiated minor injuries and minor ailments. Carry out x-ray interpretation of adult and paediatric limb x-rays to aid diagnosis of musculoskeletal injuries. Work within parameters of current independent prescribing legislation or approved Patient Group Directives. Clinical Governance & Quality Responsibility for ensuring clinical governance standards are maintained in accordance with company policy and protocols. Liaise with the Clinical Governance and Quality team regarding quality issues. Support the clinical services manager to work with system partners and other local health providers to implement new care pathways and promote service development. Maintain a programme of clinical audit within the managed services in accordance with Clinical Governance and Quality audit standards, including meeting attendance. To ensure Just Culture is applied in the review of complaints and incidents and action plans are developed and implemented where clinical services have not met required standards. Responsible for escalating concerns with clinicians that are not meeting probation, quality or performance standards agreed with the Director of Clinical Governance and Quality. Support recruitment and ensure staff have the appropriate qualifications and have completed relevant checks prior to employment. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTROL Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that relevant professional practice is evidence based and current. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Qualifications Essential NMC Registered General Nurse/HCPC or IHCD Paramedic qualification/BSc in Paramedic studies. Minor injuries qualification minimum level 6. X ray interpretation qualification. Valid current driving licence. Desirable Independent prescriber qualification. Minor illness qualification minimum level 6. Experience Essential Minimum 2 years clinical experience in minor injuries practice. Minimum 2 years X-ray interpretation experience in minor injuries. Supporting and supervising learners in practice. Desirable Experience of working with PGDs. Clinical experience in minor illness practice. Improving patient safety and experience. Knowledge Essential Same day urgent and emergency care services. Desirable Understanding key performance indicators relating to urgent treatment centres. Relevant IT systems. Skills Essential Excellent communications skills. Clinical audit. Coaching and supporting clinical staff. Leadership. Prioritise and manage own workload effectively. Desirable Ability to produce reports including clinical reviews. Data analysis and interpretation skills. Person Specification Qualifications Essential NMC Registered General Nurse/HCPC or IHCD Paramedic qualification/BSc in Paramedic studies. Minor injuries qualification minimum level 6. X ray interpretation qualification. Valid current driving licence. Desirable Independent prescriber qualification. Minor illness qualification minimum level 6. Experience Essential Minimum 2 years clinical experience in minor injuries practice. Minimum 2 years X-ray interpretation experience in minor injuries. Supporting and supervising learners in practice. Desirable Experience of working with PGDs. Clinical experience in minor illness practice. Improving patient safety and experience. Knowledge Essential Same day urgent and emergency care services. Desirable Understanding key performance indicators relating to urgent treatment centres. Relevant IT systems. Skills Essential Excellent communications skills. Clinical audit. Coaching and supporting clinical staff. Leadership. Prioritise and manage own workload effectively. Desirable Ability to produce reports including clinical reviews. Data analysis and interpretation skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Local Care Direct Address Local Care Direct Wilmington Grove Leeds LS7 2BQ Employer's website https://www.localcaredirect.org/ (Opens in a new tab)