An important part of Heeley Trust’s small Senior Management Team. Helping us to grow income earning services that make a real difference to our community.
Responsible for our Community Assets including: SUM Studios Creative Workspace, Newfield Green Library and Community Hub, Heeley Green Community Hub and Ash Tree Yard. Ensuring our assets are well-regarded, safe, well-managed and maintained, our tenants are happy and our community hubs are friendly, welcoming and accessible.
Specific Tasks:
1. Ensure that all our buildings are managed and maintained to high standards, coordinate and oversee regular building maintenance, repairs and upgrades, maintaining accurate records of maintenance activities, repairs and tenant issues.
2. Provide the central point of contact and management for tenancies, bookings, lettings, facility users and customers.
3. Develop our enquiries and customer networks – ensuring our buildings are welcoming, vibrant, in demand and full. Gather, report and act on customer feedback.
4. Ensure that all points of contact with Heeley Trust (HT), including phone, website and our buildings are welcoming, accessible and legible to all.
5. Ensure that all staff, tenants, visitors and contractors are safe and secure, including implementing security protocols and emergency procedures. Act as the key point of contact for external security contracts, key holding, contract cleaning and call out rotas.
6. Ensure our buildings and all tenants and users comply with current legislation and HT’s safety management systems and insurance requirements.
7. Provide effective line management for internal cleaning staff.
8. Help to develop a reception function with staff and volunteers, that operates throughout the 9-5 working week, providing a friendly, efficient and professional service to all.
9. Support the continued development of our assets, contributing to business planning, fundraising and capital programme delivery.
Responsible To: Trust Manager
Responsible For:
* Senior Administrator
* Heeley Trust Cleaner
* External Contractors
Location: Sheffield
Type of Contract: Full Time
Hours: 37.5
Benefits: 28 Days Annual Leave + Bank Holidays, Nest Pension, Some Flexible Working & Time Off In Lieu, Tea, Coffee, Regularly Cake!
Closing Date: 02-05-2025
How to Apply: Please download Application Form, Job Description and Person Specification from the Trust Website. Applications should be sent to: Jobs@heeleytrust.com
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