Trade Counter Assistant
Cheltenham
£26,000 + DOE
We are looking for an ambitious, motivated Trade Counter Advisor to join our ever-growing team. My client has a long tradition of supplying Timber, plumbing & Building Materials to retail and trade customers, you will have strong communication skills with the ability to provide excellent customer service within a merchant environment.
You must be comfortable in talking and selling to a variety of customers face to face and over the phone. The preferable candidate will have a good knowledge of the workings within a builder’s merchant however, full training will be provided if successful.
Prior experience in a DIY or Merchant outlet would also be ideal but not essential.
Daily Duties include
* Serving customers to the highest standards on collection and deliveries
* Offer the highest level of customer service to existing and new accounts
* Making and answering phone calls to customers
* Checking and putting stock away
* Looking after the warehouse (goods in and out)
* Picking and packing customer orders
* Producing competitive quotes to all potential and existing customers
* Help with weekly and yearly stock checks
Role Requirements
* Industry knowledge/experience would be ideal but essential
* Strong communication skills both written and spoken
* Attention to detail.
* Strong account management awareness and skillset
* Previous experience w...