Job summary We are a busy, but friendly General Practice Surgery looking for a Healthcare Assistant to join our team. We serve 14,000 patients' managing their acute and chronic healthcare conditions, and have the privilege of looking after our patients throughout their lives from new born checks, through to end of life care, and all that comes in between. The successful candidate will work within our Nursing team, under the Lead Nurse, and alongside our Multidisciplinary team, consisting of both clinical & non clinical staff to ensure our patients receive outstanding care. Main duties of the job The successful candidate will be responsible for carrying out Healthcare assistant duties, both autonomously, and under delegation from senior clinical staff, including phlebotomy clinics, wound care, NHS health Checks, Learning Disability Checks, diabetes education, health promotion, Ear syringing, smoking cessation support, Enhanced Elderly checks, both in the surgery, and patients homes, and non clinical duties including working alongside our Housekeeper to ensure the surgery and its staff run smoothly to ensure quality patient care at all times About us We have a wonderful Nursing team made up of a Lead Nurse, 2 General Practice Nurses and a Paramedic, who will provide support and learning opportunities to the right candidate to ensure we get the most out of your skills and knowledge, while allowing you to pursue areas of interest by providing plenty of training and education programmes and courses with a personal training budget each year. We are a very friendly practice, who encourage collaborative working with the four other surgeries within our PCN to provide mutual support to each other, and share experiences and learning Date posted 23 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A2124-25-0002 Job locations Fairbrook Medical Centre 4 Fairway Avenue Borehamwood Hertfordshire WD6 1PR Job description Job responsibilities We are looking for an HCA to work 32-34 hours a week. HCA clinics will consist of Phlebotomy clinics each morning, followed by a mixture of face to face and telephone clinics during the afternoons (depending on patient need and choice). As well as the tasks mentioned previously, they may also include Intramuscular injections of B12, assisting with doppler assessment, chaperoning, observation recording, monitoring of patients with certain chronic conditions such ad diabetes, and mental health conditions and even taking part in health promotion events within the local community alongside the nursing team when the opportunity arises. Job description Job responsibilities We are looking for an HCA to work 32-34 hours a week. HCA clinics will consist of Phlebotomy clinics each morning, followed by a mixture of face to face and telephone clinics during the afternoons (depending on patient need and choice). As well as the tasks mentioned previously, they may also include Intramuscular injections of B12, assisting with doppler assessment, chaperoning, observation recording, monitoring of patients with certain chronic conditions such ad diabetes, and mental health conditions and even taking part in health promotion events within the local community alongside the nursing team when the opportunity arises. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent communication skills Previous experience as a Healthcare Assistant, ideally in General Practice Wound care experience/training Qualified in Phlebotomy IT skills including Microsoft, teams and email programmes UK Driving License Desirable NVQ Qualification in Healthcare Qualifications in Diabetic foot care Qualification to administer intramuscular injections ECG recording Trained in smoking cessation management Experience Essential Experience of working in a team Experience of dealing with vulnerable patients Understanding of infection prevention & control in healthcare settings Experience of participating in Health Promotion for patients Desirable Experience of working in Primary care or a GP Practice De-escalation and management of complaints or conflict resolution Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent communication skills Previous experience as a Healthcare Assistant, ideally in General Practice Wound care experience/training Qualified in Phlebotomy IT skills including Microsoft, teams and email programmes UK Driving License Desirable NVQ Qualification in Healthcare Qualifications in Diabetic foot care Qualification to administer intramuscular injections ECG recording Trained in smoking cessation management Experience Essential Experience of working in a team Experience of dealing with vulnerable patients Understanding of infection prevention & control in healthcare settings Experience of participating in Health Promotion for patients Desirable Experience of working in Primary care or a GP Practice De-escalation and management of complaints or conflict resolution Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Fairbrook Medical Centre Address Fairbrook Medical Centre 4 Fairway Avenue Borehamwood Hertfordshire WD6 1PR Employer's website https://www.fairbrookmedical.co.uk/ (Opens in a new tab)