Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description · Conduct departmental daily briefings to ensure that all pertinent information is well received by team members · Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards · Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service · Handle guests’ complaints and comments tactfully and efficiently · Handle all administration work pertaining to cashier/bar operations requirement and company’s policies · Maintain department communication logbook and updated notice board · Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests · Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations · Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features · Ensure that LQA Standards, health, safety and security procedures are in place in the outlet · Attend all briefings, meetings and trainings as assigned by management · Perform proper handover and communication to the next shift · Assist other food & beverage outlets with their operations during peak times or when required Qualifications · High School/GED equivalent/Diploma in Hotel Management or equivalent. Key skill set (WSET Level 3 or 2 certification is preferred) · Minimum 2 years of experience in a similar capacity or management level · Has strong knowledge on beverage trends, fermentation, cocktails, zero alcohol and wines · Excellent reading, writing and oral proficiency in English language · Proficient in MS Excel, Word, & PowerPoint Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.