Role overview
We're searching for a Senior Leisure Attendant to join our team in Manchester!
As a Senior Leisure Attendant, you will be responsible for managing and maintaining the leisure services in the development,
including swimming pool supervision, plant room operations, changing room and gym cleaning, whilst maintaining exceptional service
and standards!
What benefits do we offer?
* We offer enhanced family leave policies, medicash, cycle to work scheme, enhanced sick pay, and much much more.
* We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you
deserve to celebrate special moments with your loved ones. Family always comes first at ub!
What will you do?
Supervise the security and safety of the residents ensuring enjoyment in all areas of the leisure facilities.
Comply with the wet leisure PSOP (Pool Safety Operating Procedures) at all times.
React effectively to any emergencies following the PSOP and RLSS (Pool Lifeguard Qualification) guidance.
Carry out daily Health and safety inspections of the wet leisure areas.
Complete legal and preventative maintenance of the plant room including water testing, backwashing and chemical handling.
Ensure a high level of cleanliness and hygiene is maintained at all times.
Pro-actively deal with any maintenance and problems identified. To fix, repair, maintain or clean any area or problem if able to
do so (i.e. light bulb changes).
Assist in the opening and closing of the leisure facility whilst maintaining high security.
Be responsible for leisure attendant rotas
Track stock levels and keep accurate stock management records
Handle general enquiries, queries and complaints from residents in a professional manner.
Monitor the swimming pool CCTV and emergency alarm systems at all times.
Be responsible for personal safety by following the safe systems of work set in place.
What are we looking for?
Essential:
* NPLQ Qualification or RLSS Qualification
* Customer Service experience
* Previous work as a Lifeguard.
* Have an understanding of plant room operations.
* Excellent customer service skills, including dealing with difficult situations.
* Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases
or booking systems.
Desirable:
* First Aid trained
* Pool plant operations level 2
* Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases
or booking systems.
We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to
our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for
bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst
unleashing your true potential. So, what do you say – interested?
urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who
truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any
additional support you may need during the recruitment process.