Mortgage Administrator - Mandarin Speaking An excellent opportunity is available for customer service focused Mortgage Administrator / Mortgage Paraplanner to join our client, a leading financial services provider. You will be supporting a highly successful HNW Mortgage Broker who specialises in dealing with Chinese Investors. Providing the highest level of customer service will be essential in the role. Ideally 6 months mortgage administration experience Highly customer service focused Essential: Mandarin speaking - written / verbal Responsibilities: Regular liaison with lenders to obtain updates on applicant status and proactively progress mortgage applications through to offer. Dealing with incoming emails, faxes and post Assisting Financial Consultants in preparation for client meetings. Researching products. Skills & Experience Required: Ideally a minimum of 6 months independent mortgage administration experience. Essential: Mandarin speaking - written / verbal Ability to resolve problems quickly & efficiently. Customer service focused. Outstanding communication skills at all levels, both written and oral. Demonstrate a confident telephone manner & excellent customer service. A team player with ability to use own initiative. Ideally educated to degree level. Package: Up to £30 - 40k basic Excellent Bonus Potential Benefits