Group and Events Manager
The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city.
What is in it for you?
* Employee benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academies and the opportunity to earn qualifications while you work
* Opportunity to develop your talent and grow within your property and across the world
* Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Job Description
* Consistently offer professional, friendly and engaging service
* Confirm all event related information with clients
* Conduct any/all site inspections as required
* Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
* Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
* Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
* Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
* Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
* Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
* Follow departmental policies and procedures
Qualifications
* Previous leadership experience within luxury market, and similar role, required
* Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred)
* University/College degree in a related discipline required
* Excellent communication skills, both written and verbal required
* Strong leadership, excellent interpersonal skills, and problem solving abilities
* Highly responsible, reliable and ethical. A reputation for honesty and integrity
* Results oriented and highly motivated self-starter
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Possess and/or obtain CMP/CPCE certification within three years
* Ability to work days, nights and weekend; when necessary
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS
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