Customer Account Manager - Verwood - £30k - £40k Our well-established engineering client based in Verwood are looking for a Customer Account Manager to join their team. This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery. Role Requirements Experience within Aerospace or Engineering is preferred Good general IT Skills Able to demonstrate a working knowledge of with Excel Experience of a manufacturing system such as MRP/SAP an advantage but not essential. Good communicator, negotiator and have a good level of business acumen Prioritise work through the shop floor Part of the sales team to ensure monthly targets are met. Able to set and work to priorities Must be well organised Role Responsibilities: You will closely monitor and develop the customer expectations in terms of On Time Delivery. This information will be used to drive change. Closely track any potential delays and to inform the customer at the earliest stage of any risks, being influential in prioritising and pushing production to meet customer expectations Communicate at different levels and liaise between the relevant departments and company to resolve any technical or quality issues Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer. Chase Treatments suppliers for progress of parts & work closely with the suppliers to achieve delivery dates. Customer Account Manager Verwood BH31 Salary £30k-£40k 39-hours per week - Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm