Role Description
The scope of services to be provided by the engineering Shift Technician are as follows but are not exhaustive.
* Responsible for the delivery of planned, preventative tasks working within our Plan on Intelligent Work Management System (IWMS).
* Responsible for supporting reactive maintenance tasks allocated via the IWMS.
* Update both planned and reactive maintenance tasks within the IWMS system.
* Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365.
* Attend to engineering faults and failures to set priority response and fix times, assuring safe working environments and maintaining business operations with minimal down time experienced.
* Undertake routine maintenance tasks across critical; essential and non-essentials building systems and assets across HVAC; electrical; public health; fire and all other building engineering systems.
* Deliver a proactive approach to engineering maintenance seeking to bring innovation and ideas to the attention of management.
* Undertake statutory testing across life safety systems, critical assets and other building systems as directed via the IWMS system.
* Across office and engineering environments, undertake measurements and surveys as directed.
* Support statutory testing of all Life Safety systems across the portfolio.
* Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive and emergency call-out tasks.
* Provide data & information to facilitate the Shift Leader to produce their daily shift hand-over log and report.
* Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the Bank while working within the banks SSoW.
* Complete all allocated annual training and performance objectives.
* Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and to support the safe working environment of others.
* Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs and customer service standards.
* Contribute to encouraging embedding a strong team working and continuous improvement environment.
* Participate in the weekly On-Call technical support rota to support incident response. (TBC)
* As directed conduct incident management and recovery exercises across engineering systems.
Person Description
Minimum Criteria:
* Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject.
* IOSH Operating Safely qualification.
* Security Vetting to SC Clearance – will be provided by the Bank.
* Experience of IWMS planned and reactive maintenance tools using handheld HMI.
* Experience operating and maintaining HVAC; BMS; Electrical; Public Health and Life Safety Systems.
* Demonstrable Authorised Person experience at HV or LV system operation.
* Experience of operating with a defined Safe Systems of Work (SSoW).
* Knowledge of statutory and compliance obligations relevant to engineering systems.
* Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOP’s & EOP’s).
* Ability to read and understand complicated mechanical, electrical, control and public health drawings.
Essential Criteria:
* Ability to understand the inter-dependencies across building services and the risks of delivering maintenance within operational buildings.
* Excellent communicator both verbal and written form.
* Ability to make judgments based on evaluating information against defined procedures, contributing to decision-making and continuous improvement.
* Ability to receive and convey regular information, including sharing and reporting information.
* Work collaboratively to leverage the knowledge, skills and experiences of the team.
* Strong commitment to working flexibly and effectively with a range of staff and contractors.
* Maintains high standards in all work undertaken.
* Prioritisation/Time Management with an ability to prioritise workload and manage time effectively.
* Maintain resilience with an ability to work under pressure.
* Deliver engineering maintenance through excellent customer service standards.
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