Role
:
1. Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
2. Record information on contacts as and when required and maintain accurate records and systems.
3. Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
4. Resolve all dissatisfaction during the first point of contact wherever possible.
What You Bring:
5. No prior experience needed - we'll provide all the training you need!
6. BPSS clearance (handled by Adecco upon successful application)
7. DBS clearance (or a willingness to obtain one)
8. Outstanding communication and interpersonal skills with an excellent standard of verbal English
9. Ability to work flexibly, both independently and as part of a dynamic team
10. Keen attention to detail and strong problem-solving abilities
Assignment Details:
11. Working Shift Pattern: 5 days a week over 7 days on a rota. Shifts will be 08:00-01:00. Shifts are issued on a fair rota system and are unable to be chosen or selected by preference. Each shift is 8 hours long.
12. Hybrid Working Pattern: Successful candidates will be expected to work on site in Warrington full time for 4-6 weeks upon commencing their assignment. Following sign off after this time, candidates will move to a 40/60 Hybrid model
13. Training Information: Training will be a 2 week course, on site and in person
Ready to Make a Difference?
Join us in creating a safer community and gain meaningful experience along the way. Apply now and be part of a team that truly makes a difference!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.