Digital Print Field Service Engineer
£30-£40k plus package
Field based primarily covering the South of England
We’re pleased to be working in partnership with a manufacturer and leader in imaging and document solutions to assist in their search for a highly skilled Field Service Engineer.
In this field-based role, you will be responsible for the installation, servicing, and maintenance of high-end print equipment and software, ensuring top-level performance and customer satisfaction. This position involves extensive travel, primarily across the Midlands and South, and occasionally further afield based on workload.
You’ll also assist with end-user installs and training, provide technical support, and play a key role in troubleshooting and escalating issues when required.
We are particularly interested in engineers that have worked with toner-based production print equipment i.e. Xerox Iridesse, Xerox Versant, Canon imagePRESS, Konica Minolta AccurioPress, Ricoh Pro Series, HP Indigo 7800/12000, Sharp Pro Series or similar.
Key Responsibilities:
Install, service, and maintain a range of production print equipment and software.
Troubleshoot and resolve customer-reported technical issues, both remotely and on-site.
Monitor remote diagnostic tools to pre-empt issues and schedule proactive maintenance.
Coordinate installations with internal teams to ensure smooth deployment.
Keep service agents updated with the latest technica...