The must haves for you to be considered for this role: Excellent written and verbal communication skills Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances. Accurate data inputting skills Enthusiastic and flexible approach Be able to work from home and in the office as required (may be required at short notice to attend the office) For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.