We have an exciting opportunity for a Fulfilment Supervisor to join us at our brand new Basildon Hub, working any 5 days in 7, across 2 shifts AM and PM which typically run 06:00-14:00 and 14:00-22:00.
We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
Job Purpose:
As a Fulfilment Supervisor, you will receive support and guidance from the Operations Manager while leading a team of Warehouse Operatives. Your primary responsibilities will include ensuring compliance with quality standards and achieving the highest possible throughput. You will utilize best practices and provide comprehensive staff training to meet and exceed productivity and CPU targets.
You will be accountable for:
Supervision and Operations Management
* Overseeing Warehouse Operatives and managing operations within your zone. This includes monitoring throughputs, ensuring optimal parcel presentation, maintaining productivity levels, and achieving forecasted CPU against budgeted targets.
Client SLA Management
* Within your zone, managing and upholding Client SLAs by working through Aged Order and other available reports, providing regular updates to the Shift Manager.
Performance Management / Training and Development
* Conducting regular coaching sessions, one-to-one performance reviews, and team meetings with Warehouse Operatives to drive continuous improvement. Providing comprehensive training to new and existing warehouse colleagues on picking, packing, and stock control processes to ensure tasks are completed without service risks.
Health & Safety Compliance
* With the support of the Shift Manager, overseeing all health and safety, hygiene, and quality audits, including risk assessments and safe systems of work within your zone during shifts.
Operational Excellence / High Performance Culture
* Promoting and driving consistency to ensure the delivery of exceptional operational standards. Leading by example to foster a high-performance, people-oriented culture within your area that encourages innovative thinking.
Skills & Qualifications:
* PC literate with a working knowledge of Microsoft Office.
* Highly numerate, skilled and experienced in MS Office with strong analytical skills.
* Experience of working in Distribution Management along with a customer-focused industry, logistics or retail industry.
* An understanding of KPIs and their drivers.
* Strong communication, motivational and effective stakeholder management skills.
We offer an excellent remuneration package with fantastic opportunities for progression.
Apply Today!
If you are ready to develop your career in an empowering, growing yet supportive business then why not join us?
At Evri, we don’t just accept difference — we celebrate it, we support it, we thrive on it and are proud to be an equal opportunities employer.
Reference Number: EVRI1078611-3745513
Location: Basildon
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