Tugboat Institute Summer Member Services Intern
Recruitment began on December 27, 2024 and the job listing expires on January 31, 2025.
About Tugboat Institute
The mission of Tugboat Institute is to support and resource those who wish to build enduring, growing, private, purpose-driven companies rather than take the typical venture capital or private equity path of rapidly growing a company to then sell or exit. We view these Evergreen CEOs and their companies as some of the most important, yet underappreciated and under-supported, leaders and companies today.
Since its inception twelve years ago, Tugboat Institute now has over 275 Evergreen CEO and president members who gather two-to-three times per year to share inspiration, support, ideas, and best practices on work, family, and life in a safe and trusted environment. In addition to these in-person events, members connect throughout the year via online seminars and regional forums. They also have access to a content library that includes video, audio, and written resources.
Position Overview
The Tugboat Institute Member Services Intern will support the Tugboat Institute member services team. This position will also include interaction with current CEO members through event support at Tugboat Institute Summit. In addition to this support work, the summer internship will allow interns to dedicate 10% of their time to a project of interest related to Tugboat Institute and/or Evergreen companies.
This role is in-person in our Ketchum, ID office. For the best possible learning experience, this internship is a 10-week program, with a preferred start date of May 27 and end date of August 1.
Key Objectives
* Perform research and data entry to complete customer relationship management platform (CRM).
* Support Member Services team on various administrative and research tasks for serving our purpose-driven community of CEOs.
* Complete and present the project of interest to the Tugboat team.
Key Responsibilities
* Completing CRM
o Support team efforts to update incomplete CRM records through research and data entry.
o Run and prepare reports on customer base and market for member services team.
* Tugboat Institute Summit (June 16-20, 2025)
o Assist team and other interns with preparation in the lead-up to Tugboat Institute Summit.
o During the event, attend and assist as a member of the Tugboat Institute Team.
* Special Interest Project
o The content intern will have the opportunity to use their existing knowledge and skillsets to research a project or idea that could benefit Tugboat Institute in the future.
o To be agreed upon with your manager as soon as possible.
o Formal presentation of the completed project at the end of the internship.
Qualifications
This rising senior in college should be eager to learn and contribute to a growing team. An interest in business and learning about purpose-driven leaders is a must, as is a willingness to try new things and jump in to help where asked. Experience with Microsoft Office (namely Excel) is required, and experience with any CRM, customer service, and research is a plus.
Other Important Characteristics
* Trustworthy, honest, and authentic.
* Highly organized with strong multitasking skills and attention to detail.
* Curious about businesses and how they contribute to society, with a personal desire to learn about a range of business and leadership topics.
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