Our team is looking for a Sales Specialist in our Harrods store at Heathrow to create an unforgettable experience for visitors from all over the world.
As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join the Harrods Team. Whether you're a recent school, college or university leaver, or you're looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.
About The Role
You'll be responsible for providing world-class customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.
Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Ideally, you will already hold an airside pass which will fast track the application, but this is not essential.
Due to the current demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage.
About You
With a retail background, ideally within senior sales, our expectations, standards, and pace will stretch and develop you. We're a friendly team that works together and shares the pressures, but don't underestimate the challenges. Ours is a fast-paced environment and you'll need:
* Previous experience within retail or customer service.
* The communication skills to make a quick, long-lasting impact in a highly skilled team.
* A genuine interest and passion for Harrods.
* Self-motivation to learn and develop your product and industry knowledge.
* An out-of-the-box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
* A strong ability to work within a team.
* Great organisational skills to keep the shop floor running smoothly.
* Ability to work morning and evening shifts as well as weekends.
About Us
Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands, and our reputation for exceptional service. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry leader, and innovator. Inspired by our past, celebrating our present, and focusing on our future, you'll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.
Our Promise To You
Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you'll have the satisfaction of working with world-class brands and a team that's setting the standards for the industry.
As you build a long-lasting career with us, you will enjoy a package that includes 22 days' holiday, up to 33% Harrods' discount, plus access to a competitive pension.
Uniquely You
At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people, our culture, and career opportunities, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram, @togetherharrods. #J-18808-Ljbffr