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IT Operations Manager - Data Performance, Reading
Client:
Project People
Location:
Reading, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
583538778d45
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Job Description
IT Operations Manager - Data Performance
6-Month Contract
Location: Reading
We're seeking a dynamic IT Operations Manager with mobile telecoms experience to lead a diverse team and optimize data operations across key services.
Key Responsibilities:
* Manage a team of 4, fostering collaboration and performance.
* Leverage expertise in mobile telecoms IT systems (BSS/OSS) to provide insights that improve billing, contact centers, retail operations, and more.
* Conduct statistical data analysis and communicate findings to both technical and non-technical audiences to inform operational and strategic decisions.
* Create reports evaluating service performance and identifying improvement opportunities.
Qualifications:
* Proven experience managing diverse teams and achieving business outcomes.
* Broad understanding of business operations and performance in a service-oriented environment.
* Strong analytical skills with the ability to simplify complex data for varied audiences.
* Experience with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.
* Essential mobile telecoms experience.
If interested, please share your CV with Jagadeshwar Sandhi at J.
Project People is acting as an Employment Business regarding this vacancy.
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