Senior Amazon National Account Manager
United Kingdom, London
Our mission
In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 8 years later, our pack has 200 employees and we are beyond proud to be part of the B Corp movement.
Want to find out more about us? Click HERE
What type of breed are we looking for?
We’re on the hunt for a strategic and analytical e-commerce expert who thrives in the fast-paced world of e-tail.
As the Senior Amazon National Account Manager, you will be responsible for developing and executing the E-Commerce strategy for our Amazon business. You will oversee the growth and performance of both 1P and 3P channels, managing key relationships with agencies and internal teams to ensure business objectives are met. This role will involve strategic planning, performance management, and leading cross-functional teams, with a key focus on driving sales and managing budgets, KPIs, and content strategy. If you’re passionate about data-driven decision-making, relationship-building, and accelerating sales performance, this role is for you!
What will be in your bowl?
* Amazon Strategy & P&L Ownership: Take full ownership of Amazon’s performance, overseeing sales, profitability, and strategic planning for both 1P & 3P models.
* Sales & Performance Analysis: Utilize data to drive pricing strategies, promotional plans, and revenue optimization. Identify trends and implement actions to maximize profitability.
* Amazon Advertising & Conversion Optimization: Work closely with the marketing & media teams to enhance visibility through Amazon Ads (AMS, DSP), ensuring maximum ROI on campaigns.
* Operational Excellence: Collaborate with internal teams (supply chain, finance, and marketing) to enhance operational efficiency, minimize stock issues, and optimize logistics for Amazon success.
* Content & SEO Optimization: Ensure best-in-class product listings, A+ content, and SEO strategies to improve discoverability and conversion rates.
* Mentorship & Knowledge Sharing: Act as an Amazon expert and mentor, supporting team members and cross-functional teams with insights, best practices, and training.
* Innovation & Continuous Improvement: Stay ahead of Amazon trends, algorithm changes, and e-commerce innovations, proactively recommending new strategies to maintain competitive advantage.
What skills & tricks should you bring?
* 6+ years of experience in Amazon account management, ideally in FMCG or a fast-paced E-commerce environment.
* Strong expertise in Amazon Vendor & Seller Central, including P&L management, sales strategy, and operational execution.
* Deep knowledge of Amazon Ads (AMS, DSP), SEO, and CRO—you understand how to drive both traffic and conversion.
* Exceptional analytical skills with experience using Amazon Analytics, Helium 10, or similar tools to drive data-led decisions.
* Proven ability to work cross-functionally, aligning marketing, finance, and operations to deliver results.
* Strong communication and negotiation skills, with a knack for building relationships with internal teams and external partners.
* A proactive mindset—always looking for opportunities to optimize, innovate, and mentor others in Amazon best practices.
Not sure if you tick all the boxes but our role truly excites you? Don’t let our job description hold you back, get applying!
Our benefits
* Salary package that will reflect your built-up experience
* Certified B Corp Employer with supportive policies and practices to ensure we are one happy pack
* Company retreats to meet each other in person
* Flexibility to work from home to enjoy a better work-life balance
* Pets at work, recognizing the joy and comfort of having your furry friend by your side
* Pet food for your dog or cat because a happy pet equals a happy family
* Volunteering day to contribute to a cause we believe in.
* Wellbeing program access to qualified counselling because caring for ourselves is just as important as caring for our pets
* 25 days paid holiday a year
* Work from anywhere for one month per year to pursue personal interests
* 1 month unpaid leave, giving you some extra time to recharge and come back to work refreshed
* Learning opportunities in a truly international environment that will give you extensive responsibility but also guidance as you need it.
No agencies, recruiters or outsourcing companies.
Hiring Process
* Assessment at home (30 mins)
* Intro call screening (30mins)
* Competency based interview with Marc, Marketing Manager UK & E-Tail Leader (45mins)
* Case study (60mins)
* Final screening (60 mins)
Equal opportunities
We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.
Please note that we do not offer visa sponsorship, so applicants must have the right to work in the UK.
We're looking forward to hearing from you.
If your circumstances require any special arrangements at any stage of our interview process, please let us know.
We kindly ask to apply in English.
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