We are searching for outstanding individuals to join our dynamic, passionate, and fun team. We are looking for The Best of the Best - could this be you?!
As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths and we'll celebrate and reward your success along the way!
In return for your hard work and commitment we offer:
* Enhanced pay (up to an additional £3 per hour for working week days after 7pm and weekends).
* Service Charge (Tronc) earn up to an additional £3,000 per year
* Company sick pay for up to 4 weeks
* A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
* Annual party, family fun days, award dinners - we love to celebrate!
* Up to 30 days annual leave, increasing with length of service
* Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
* FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
* Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
* Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
* Hospitality Rewards include FREE Employee Assistance Programme from Day 1
* Local discounts on gym memberships
* Complimentary counselling sessions to support mental health
* Wellbeing App with a range of support such as podcasts, fitness videos, recipes
* AND MUCH MORE...........
CORE VALUES
Our Core Values shape our company culture and impact our business strategy. They help us create a purpose, improve team cohesion and create a sense of commitment in the workplace.
Empathy: Caring and understanding about another person's perspective or circumstance.
Collaboration: Working as a team, listening and supporting each other to reach our collective goal.
Drive: The desire to achieve high standards at all times and keep going, no matter what challenges we encounter/face.
Trust: Honest, reliable and accountable do what we say we'll do.
Passion: A love for doing what we do, and doing it with positivity and enthusiasm.
Job Summary
The Rudding Park team's core purpose is to create timeless memories and instinctive care in exceptional spaces. A confident ambassador for Rudding Park and capable of delivering new initiatives to ensure long term growth and sustainability by generating and developing new business opportunities to increase market share.
Key Responsibilities
* Identify, seek, act upon and manage new opportunities and leads for new MICE and group business, pipeline efficiency and conversion improvement and contacts for all market segments, prioritising MICE.
* Manage the Rudding Reward Scheme - seek new and develop existing accounts and co-ordinate monthly accounts, co-ordinate events and contact and account engagement.
* To capture a greater market share and increase revenue in conjunction with all resources.
* Manage and co-ordinate all Local Corporate Rates and conduct annual reviews with all companies.
* Develop existing relationships with conference, events, golf and accommodation bookers.
* Be familiar with local and regional business developments. Review local press and publications and investigate new business leads.
* To agree annual personal business objectives then set and review monthly objectives in line with forecasted business needs.
* To attend local networking events as a business representative for Rudding Park.
* To ensure all sales activity undertaken is in line with agreed expense budget.
* Contribute to the wider thinking and planning of the Commercial Team.
GENERAL
* Be responsible for Health and Safety as an individual and also to colleagues, guests and the business, reporting concerns through the Health and Safety processes and procedures.
* Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business.
* Promote continuous improvement in the level of quality and guest care provided by the business and make proposals/suggestions where applicable.
* Respect colleagues and the working environment at all times.
* Ensure high standard of dress and self-presentation within the working environment.
* Undertake any other duties commensurate within the position for which you are qualified.
About Rudding Park
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, two restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels. #J-18808-Ljbffr