Solicitor / Chartered Legal Executive / Paralegal - Credit Hire
Department: CSG - Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire)
Employment Type: Permanent
Location: Newport
Description
Our Credit Hire and Repair team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit hire dispute resolution, providing an end-to-end solution. The team also provides pre-emptive advice on these issues whilst assisting clients in formulating their own strategies. This is a great opportunity for an experienced Solicitor/Chartered Legal Executive to develop their career.
The team deals with claims from small track to multi-track, including fraudulent claims. Our team will also deal with liability, indemnity, and associated losses including personal injury, credit repair, and diminution.
What you will do?
* Provide a timely, professional, and high-quality service to clients in the management of litigated vehicle hire and damage cases.
* Be responsible for a varied caseload of litigated work with an appropriate level of supervision.
* Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience.
* Comply with internal and external service level agreements.
* Record timely and accurate management information.
* Meet individual performance measures.
* Support marketing and business development activity within the team (e.g., attending marketing events, client training, clinics, and shadowing days).
Who you are
* 2 years’ experience handling litigated motor claims
* Prioritisation & Organisation skills – The ability to organise their own time, recognise time pressures, and know when to ask for help.
* Good interpersonal skills to liaise with customers, clients, and colleagues, and be a real team player.
* Strong oral and written communication skills.
* Analytical skills – The ability to critically examine factual evidence, identify key legal arguments, and apply the same.
* IT skills - Be IT literate with a good working knowledge of Excel and Word.
* Commercial awareness – The ability to run a case within given fee structures.
* Resilience – The ability to stand their ground in telephone negotiations and to receive feedback.
* Aptitude to learn – The ability to learn new skills and retain knowledge.
* Credit hire experience.
* Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined, and Supportive).
What's in it for you?
* High levels of flexibility and a great work-life balance.
* A well-rounded remuneration package (which includes private medical insurance, income protection insurance, and discounted gym membership, among many other benefits).
* Opportunities for growth and progression including professional funding.
* In-person and remote social events.
* Opportunity to get involved in a range of Environmental, Social, and Governance (ESG) activities.
We are dedicated to building a diverse, inclusive, and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative, and Supportive).
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