Job Description:
We are seeking a skilled Technical Support Administrator to join our team at Omega Resource. As a world leader in the design and manufacture of heavy-duty industrial machinery, we require an individual with expertise in creating and maintaining technical documentation.
Key Responsibilities:
* Develop comprehensive technical documentation, including assembly work instructions and manufacturing supporting documentation, to meet business standards.
* Gain an understanding of our products and translate complex information into simple, polished, engaging content.
* Write user-friendly content that meets the needs of our target audience.
* Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.
* Evaluate current content and develop innovative methods for improvement.
* Gather information from subject-matter experts and develop, organise, and write procedure manuals, technical specifications, and process documentation.
Requirements:
* Experience working within a manufacturing environment.
* Experience creating and writing technical documents.
Candidates with experience as a Project Support Assistant, Production Engineer, Manufacturing Engineer, Process Engineer, Technician Administrator, Technical Writer, or Assistant Project Manager may be suitable for this role.