Are you a detail-oriented, proactive, and organized professional with a passion for e-commerce and logistics? Join our team and play a key role in ensuring seamless order fulfillment and top-notch customer experience for our TikTok Store and Website!
About the Role:
As a Procurement Officer, you will be the bridge between sales, suppliers, and logistics, ensuring timely and accurate order fulfillment. Your work will directly impact customer satisfaction, repeat business, and revenue growth.
What You’ll Do:
1. Order Processing & Tracking – Confirm, verify, and monitor customer orders from placement to delivery.
2. Inventory Management – Maintain optimal stock levels and forecast demand.
3. Supplier Coordination – Negotiate pricing, confirm orders, and resolve discrepancies.
4. Logistics Management – Ensure on-time and efficient deliveries in collaboration with shipping partners.
5. Customer Service – Address inquiries, shipping issues, and return requests with excellent communication.
6. Process Optimization – Identify ways to improve efficiency, automation, and procurement workflows.
7. Data & Reporting – Keep track of key procurement metrics and generate insightful reports.
What We’re Looking For:
1. Experience in procurement, supply chain, or e-commerce operations (TikTok Store experience is a plus!).
2. Strong negotiation, problem-solving, and organization skills.
3. Ability to multitask in a fast-paced online retail environment.
4. Proficiency in inventory management and order tracking tools.
5. Excellent communication skills for supplier and customer interactions.
Why Join Us?
1. Be part of a fast-growing e-commerce business in the booming TikTok Shop industry.
2. Work in a dynamic, tech-driven environment with career growth opportunities.
3. Make a real impact on customer experience and business success.
Ready to take on this exciting challenge? Apply now by sending your resume to [emailprotected] or DM us for more details!
M3 4AP, Castlefield, City Centre, Manchester, Greater Manchester, England, United Kingdom
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