Mortgage and Protection Supervisor Job Type: Full-time, Permanent Location: Kent Salary: £35K - £40K Join one of the UK’s most respected and award-winning mortgage brokerages as a Mortgage and Protection Supervisor. You will play a crucial role in ensuring regulatory compliance and delivering quality mortgage and protection advice, safeguarding the interests of our clients. Day-to-day of the role: Ensure new consultants achieve and maintain Competent Adviser Status. Conduct advice reviews in line with the firm’s Training and Competence Scheme. Conduct regular one-to-one meetings to review consultant KPIs. Handle consultant advice-related queries and complete client quality assurance calls. Support the Managing Director with consultant CPD training and the firm’s ongoing commitment to Consumer Duty. Assist in the investigation of complaints and fulfil annual SMCR obligations. Required Skills & Qualifications: In-depth knowledge of FCA regulatory requirements. Proven experience supervising a team of mortgage and protection consultants. Strong background in conducting file reviews related to mortgage and protection advice. CEMAP qualification is essential. Excellent coaching and mentoring skills. Ability to manage difficult conversations effectively. Strong planning and organisational skills. Benefits: Hybrid working model: 4 days in the office, 1 day at home post-probation. 25 days holiday plus bank holidays. Private healthcare and subsidised gym membership. Enjoy our legendary Christmas Party and Summer Activity Day. To apply for the Mortgage and Protection Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.