As a Waking Night Support Worker, your main aim is to make sure people feel safe, comfortable, and able to sleep. As you head for home after your shift, people should be waking up feeling well-rested, ready for whatever activities they have planned for the day.
Waking Night Support Workers joining Green Light undergo a comprehensive organisational training followed by a home-specific induction training programme led by their home manager. This is followed by a period of ‘shadowing’ or buddying up with confident colleagues to build rapport with the people in the home you are assigned to. Your manager provides regular supervision meetings where you can discuss your role and any additional support or training you might need.
After initial training, Waking Night Support Workers provide overnight support for the person or people living in the home. Some people may have particular needs causing occasional sleep disturbance. Others may have a specific need for help or supervision overnight. For example, those with epilepsy may need a trained team member nearby to help or summon assistance. Any special assistance needed is detailed in care plans developed with Epilepsy specialists. This complements and supports the training provided. Some people may just need help with a particular need (a glass of milk!) or reassurance before settling again. A second team member usually ‘sleeps in’ at the home for any additional help or guidance needed. On top of this, Green Light’s management team provides 24/7 ‘on call’ support. Team members can access this for advice, guidance, or practical help needed night or day from experienced colleagues.
As well as helping people sleep well, Waking Night Support Workers support their team by completing various practical duties that help maintain high standards of cleanliness and homeliness – often those that may be impractical or difficult to complete during busier times of day. Some administrative tasks are also completed, for example, logging activities and events overnight to help inform and improve the care and support provided by the team.
The valuable background support provided by Waking Night Support Workers ensures that people are at their best and can enjoy another well-spent day!
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