Job Title: HR Specialist
Location: London, UK
Job Type: Fulltime contract, 4 months
Work Model: Hybrid
Summary:
As an HR Specialist you will work with HR colleagues to help deliver their priorities. Your responsibilities include:
- Provide accurate and compliant payroll and payroll services.
- Provide efficient and high-quality HR help to Client employees.
- Work in partnership with third-party providers to deliver high-quality specialist HR services and employee benefits.
- Improve digital HR user journeys and optimise our use of digital platforms to increase efficiency and self-service.
Key Responsibilities:
- Manage Client's Employee Benefits offer, including:
- Manage Client's childcare, salary sacrifice, and cycle to work schemes, including liaising with key stakeholders and validating and processing monthly orders and payroll changes.
- Launch our new dental and health check plans.
- Encourage greater take-up of available offers from Client staff.
- Manage the day-to-day relationship with Edenred on behalf of Client.
- Support the Head of Payroll and Pensions by monitoring Employer Pension Notices and communicating key information to staff.
- Work with HR Operations colleagues and delivery partners to coordinate a range of projects aimed at improving the delivery of our digital HR services, including:
- A Government People Group led Process Mining exercise to identify inefficient processes within ServiceNow and MyHR.
- Migration onto an upgraded Service Now platform.
Key Requirements:
- Self Sufficiency: The ideal candidate should be self-sufficient and able to work independently.
- Project Management Skills: While not specifically a project manager, the candidate should possess strong project management skills and the ability to create action plans and understand how projects run.
- Project Backlog Management: The candidate will manage a backlog of various projects, including:
- Upgrading the ServiceNow platform.
- Reviewing and updating web pages.
- Overseeing projects related to payroll, pensions, and employee benefits.
- Employee Benefits Expansion: In the new year, we are expanding employee benefits and need to effectively communicate these to our employees, including:
- Launching a dental plan and managing the enrollment window.
- Communicating gym memberships and other new benefits to the business.
- Team Briefings and Workshops: Brief the employees on new initiatives and set up workshops to facilitate employee engagement and training.
- Coordination with SMEs: Effectively coordinate and bring together Subject Matter Experts (SMEs) for various projects.
Additional Requirements:
- Experience working in an operational role.
- Self-motivated with a proactive approach.
- Strong communication skills for engaging with end users, staff, and employees.
- Experience in implementing new systems and processes.
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