About Home Instead Weston super Mare
We have built our business on our passion to change the face of ageing. We aim for excellence in everything we do and our flexible approach means we truly can put our clients’ needs first. In the office there is a real sense of family, we go out of our way to listen to all of our people and act upon what they say, we get better together. We know that to deliver high quality care to our clients we need great people, and we need to provide them with training and support to be the best they can.
If you share our passion in providing the best in community care, thrive on managing rotas to an impeccable standard and take pride in building relationships with care staff (who we call Care Professionals) to gain their commitment and reliability then you may just have found your new role!
Job Description
A fantastic opportunity has arisen for an efficient, organised Scheduler / Care Co-ordinator to join a well-established team covering the Weston super Mare, Clevedon & Burnham on Sea areas.
The Scheduler / Care Co-ordinator role is full time 40 hours, based at our office on Worle High Street. The working hours are 08:30 – 17:00 Monday to Friday.
Salary: £23,000 - £25,000 annually.
The Role:
* Organise and coordinate all schedules and staffing requirements including templating of long term visit schedules.
* Plan and allocate care time to appropriate Care Professionals, giving due regard for the particular needs of the individual and the skills, attributes and interests of the Care Professional.
* Ensure that the Care Professionals' rotas are organised and sufficiently well planned, taking into account travel/waiting time and routes.
* Ensure all staff and clients are aware of working schedules.
* Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care.
* Work with recruitment personnel to ensure sufficient current and future staffing levels.
* Be responsive to changes in the schedule and liaise with Care Professionals, clients, family members, representatives and health and social care professionals.
* To undertake any support or admin duties as required by Franchise Owner or Care Manager.
* Take part in the On Call out of hours’ rota as required.
Qualifications
The Person:
* Someone who likes a challenge and enjoys finding solutions to puzzles
* Highly resilient and positive with excellent communication skills
* Computer literate (Word, Outlook, Excel etc)
* Good clear telephone manner
* Experience in office administration
* Experience in Health and Social Care
* Ability to remain calm and professional when dealing with clients and families
* Ability to work well independently as well as part of a team
* Knowledge of the local area desirable
Additional Information
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.
Job Application Closing Date: 01/12/2024