Antiques Packing and Customer Support Assistant – Full Time
We are an established Auction House based in central London (W1W), looking for an enthusiastic person to join our team!
The main task will be to pack carefully various antiques and ancient objects. The role requires packing, processing orders as well as printing and preparing relevant documentation for each item (invoices, certificates of authenticity, etc.).
On a daily basis, you will be required to check messages from different clients and take notes of their requests or inquiries. All processes are standardized and we offer training.
A genuine interest in Art and History and previous experience from an Auction house is a big plus for this position. We are looking for a trustworthy, multitasking and proactive person.
Benefits: Great long-term career opportunity in a fast-growing auction house, including various training in the field of Art Trade. Salary increases and bonuses based on performance. The company offers access to Employee assistance programme and complimentary snacks and refreshments. 28 days annual leave (including bank holidays).
Job Types: Full-time or Part-time
Salary: Competitive Salary
Job Requirements
* Prior experience in packing, logistics, or shipping (experience in handling delicate items is a plus).
* Strong communication skills and a customer-focused approach.
* Attention to detail and the ability to multitask in a fast-paced environment.
* Basic knowledge of antiques, art, or auction processes is a big plus but not required.
* Physical capability to handle and move objects of varying sizes and weights safely.
* Proficiency with computers and basic software applications for inventory tracking and communication.
* Excellent English and communication skills.
* Ability to work accurately under pressure and meet deadlines.
* Ability to work both independently and as part of a team.
Job Responsibilities
Packing & Shipping:
* Carefully pack, label, and prepare antiquities and collectibles for shipment to ensure safe transit.
* Coordinate with shipping companies and adhere to best practices in packaging delicate and high-value items.
* Maintain accurate inventory records and assist with logistics planning.
Customer Support:
* Handle customer inquiries via phone and email with professionalism and efficiency.
* Provide clients with information about ongoing and upcoming sales, shipping details, and general auction procedures.
* Address and resolve any client issues or concerns in a timely and courteous manner.
Collaboration & Assistance:
* Work closely with our Sales team and curators to ensure smooth processing of orders and client requests.
* Support with inventory checks and stockroom organisation.
How to Apply
If you’re detail-oriented, passionate about antiques, and eager to provide exceptional support to our clients, we want to hear from you! Please send your CV and cover letter to hr@apolloauctions.com.
Apollo Art Auctions
+44 7424 994 167
W1W 8SW
London
Contact name: Marketa Odvarkova
Contact email: hr@apolloauctions.com
Seniority level
Entry level
Employment type
Full-time
Industries
Retail Luxury Goods and Jewelry
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