Property Manager Location: Loughborough Salary: Up to £32,000 DOE Hours: Monday to Friday, Full-Time (1 in 4 Saturdays) Property Management / Lettings / Customer Service / Tenancy Coordination / Residential Lettings / Estate Agency / Inspections / Inventories Were excited to be working with a busy and award-winning Estate & Letting Agency based in Loughborough, who are looking for a professional and detail-oriented Property Manager to join their growing team. This is a fantastic opportunity for someone passionate about property and delivering exceptional customer service. Purpose of the Property Manager Role The Property Manager will be responsible for overseeing the day-to-day management of a residential property portfolio. This includes coordinating move-ins and move-outs, resolving maintenance issues, liaising with landlords and tenants, and ensuring a smooth, compliant lettings process from start to finish. Main Duties and Responsibilities of the Property Manager Manage relationships with landlords, tenants, and contractors across your property portfolio Coordinate all aspects of tenancy management including move-ins, move-outs, inspections, inventories, and deposit disputes Proactively handle maintenance issues and ensure timely, cost-effective solutions Re-market and re-let properties as needed, keeping void periods to a minimum Prepare and process tenancy agreements, ensure compliance with legal and company procedures Register deposits and complete ID and Right to Rent checks Issue legal notices within required timeframes and regulations Maintain up-to-date records and ensure internal systems are accurately updated Ensure all policies, systems, and procedures are followed consistently Provide excellent customer service and maintain a professional, friendly approach Knowledge and Experience Required Experience in a customer-focused role (essential) Knowledge of the lettings/property management process (desirable) Experience using lettings platforms such as PayProp and Alto (desirable) Strong administrative skills and familiarity with tenancy agreements and compliance paperwork Key Skills and Attributes High attention to detail and strong organisational skills Confident communication skills, both written and verbal A professional, positive, and resilient attitude Able to prioritise workload and handle a fast-paced environment IT literate and comfortable working with Microsoft Outlook, Word, and Excel A team player with the ability to work independently Committed to high service standards and continuous improvement Qualifications No specific qualifications required, but a background in property or lettings is highly beneficial Additional Requirements Full UK Driving Licence and own mode of transport (essential) portfolio covers Loughborough and surrounding areas If you are interested in this role or would like more information, please contact Alice Connors on 07842 424471.