Job Overview
We are looking to recruit a Patient Flow Co-ordinator across the Acute Medicine Department at the Royal Shrewsbury Hospital.
You will be a member of the Acute Medicine Team working directly with the AMU, AMA and SDEC Nurse Coordinators (NiC) supporting the management of all attendances, admissions and discharges for Acute Medicine patients by facilitating an efficient, effective and timely management of patients' diagnostics, decisions, and utilisation of beds and resources. You will also support ED with medical patient flow.
You will develop close working relationships with clinical and non-clinical staff ensuring they demonstrate a professional manner and personal confidence.
There is a small clinical component to this role, e.g. venepuncture, cannulation, performing ECGs.
Main Duties of the Job
1. To work directly with the NiC to ensure the safe and effective flow of patients through the department, directly supporting the Emergency Departments 4 hours patient safety standard.
2. To monitor performance in all areas of Acute Medicine, including chasing diagnostic results to support clinical decision-making and escalating unnecessary delays to the relevant departments.
3. To liaise with interdisciplinary teams regarding the admission and discharge arrangements of patients.
4. To ensure that Internal Professional Standards (IPS) are adhered to, initially contacting specialty doctors directly and escalating to NIC, Acute Physicians, and Departmental Management Team when standards are not adhered to.
5. To liaise with other agencies and carers as required to provide effective communication to enable timely discharge/transfer of patients out of the Acute Medicine Service.
6. To assist Registered Nurses in delivering certain aspects of health care directly to patients, within defined levels of competence and practice, including maintaining a suitable environment for care delivery.
Working for Your Organisation
We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted), we can achieve the right results for the people that matter most – our patients and their families.
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