Please note that we are only interested in candidates who have experience within a primary care GP surgery setting who are capable of running their own clinics.
Ingrebourne Medical Centre is looking for an experienced Health Care Assistant to provide Health Care Assistant (HCA) services to the practice population(s).
Supported by the nursing team within the practice, the Health Care Assistant (HCA) will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols.
Responsible for the care delivered, demonstrating critical thinking and skills in clinical decision making within the parameters of their qualifications and role requirements.
They will focus upon supporting patients to be healthy by assessing their needs, providing HCA care, health education advice, screening activities, implementing care at the surgery, community or other settings, maintaining clinically accurate records and running clinics.
They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures, and providing HCA guidance as required.
Job Responsibilities:
General HCA Duties
* Make professional decisions, providing safe, evidence-based, cost-effective, individualised patient care, including:
* Blood Pressure, Height, Weight, BMI
* NHS Health Checks including referrals
* Referrals to health trainers and other community-based services
* Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being
* Support patients to adopt health promotion strategies and encourage principles of self-care
* Offer holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
* Weight Management & Advice
* Promote and deliver evidence-based care for patients presenting with aural conditions
* Assist GP in providing minor-surgery sessions
* Act as Chaperone
* Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension
* Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
* Removal of stitches and clips
* Meet the needs of patients presenting for wound care and use dressing formulary
* Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health.
* Raise relevant information with the duty GP
* Recognise adult and child safeguarding situations and act appropriately
* Active participation in achieving QOF and Enhanced Services targets and recall demands
* Phlebotomy & Spirometry services if and when required
* B12 injections
* Ensure the maintenance of equipment and stock levels including expiry dates relating to patient care
* Ensure accurate notes of all consultations and treatments are recorded in the patients’ notes on the clinical computer system as appropriate
* Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
* Attend and participate in practice meetings as required
* Co-operate and participate as required in any research projects within the practice
* Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality.
Health & Safety
* Assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:
* Using personal security systems within the workplace according to practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Reporting potential risks identified.
Equality and Diversity
* Support the equality, diversity and rights of patients, carers and colleagues, to include:
* Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
* Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development
* Participate in any training programme implemented by the practice as part of this employment, including:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
* Strive to maintain quality within the practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
* Work effectively with individuals in other agencies to meet patients’ needs
* Effectively manage own time, workload and resources
Communication
* Recognise the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognise people’s needs for alternative methods of communication and respond accordingly
Confidentiality
* In the course of seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
* In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
* Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Job Types: Part-time, Permanent
Pay: £15.00 per hour
Expected hours: 12.5 per week
Additional pay:
* Yearly bonus
Benefits:
* Company pension
* On-site parking
Schedule:
* Day shift
Experience:
* HCA in a GP Setting: 1 year (required)
Work Location: In person
Reference ID: HCA0422
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